I have been writing and editing for more than 30 years. Industries in which I have worked include: marketing and communication, education, finance, health and insurance, skills development and training. As a freelancer, I have written on skills development matters and for advertising agencies. I have written a range of documents including: articles for magazines and newsletters; speeches; brochures and pamphlets; proposals; tenders; policies and procedures; reports of all types; etc. I have also developed a very long list of unit standards and short course training materials, as well as written chapters for tertiary text books.
I have also been involved in training course facilitation for more than 12 years and have facilitated a range of courses, including: minute-taking, report writing, business writing, emotional intelligence, communication skills, chairing meetings, customer service, etc.